Privacy Policy

Effective Date: January 3, 2025

At CSR (Canadian Standard Reagents), we are committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.
Account Details: Username, password, and other identifiers used for account access.
Transaction Information: Details about purchases, orders, and payment methods.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Communication Records: Correspondence via email, phone, or other channels.

2. How We Use Your Information

Your personal information is used to:

Process and fulfill orders and transactions.
Provide customer support and respond to inquiries.
Send administrative information, such as order confirmations and updates.
Improve our website, products, and services.
Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and shipping.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to or restrict certain processing of your information.
Withdraw consent for processing where consent is the legal basis.

To exercise these rights, please contact us at info@HoppeSyler.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HoppeSyler Scientific Inc.
79 Bessemer Road, Unit 1
London, ON N6E 1P9
Canada
Email: info@HoppeSyler.com
Phone: 1-(416)-522-6508